Frequently Asked Questions


Below is a summary of a number of frequently asked questions that we get from our customers. If you can’t find what you’re looking for, please feel free to give us a call or use our contact form. We will respond promptly.

What temperature should I keep my hot tub on?

Start at 98 Degrees and move up until comfortable with heat. 104 degrees is the highest.

Can I use my tub all winter long?

Absolutely! Many of our customers enjoy their tub through the cool winter months.

How long does it take to heat my tub once I refill it?

Typically at a rate of 5-7 degrees an hour for a 220VAC tub.

How often should the tub be drained and cleaned?

The tub should be drained every 3 months (with an ozonator) and cleaned every 6 months.

Do I have to use chlorine in my spa?

Yes. We recommend using a spa chlorine (Sodium-Dichlor) and a non-chlorine shock to treat and sanitize the water.

How often should my spa be serviced?

We recommend a complete service to be performed bi-annually to keep your hot tub in perfect working condition. See our Maintenance Packages for what we offer and pricing.